NHSSCOTLAND EDUCATION PATHWAYS
ESTATES & FACILITIES PATHWAYS
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DOMESTIC AND HOUSEKEEPING
Across NHSScotland, more than 10,000 people work in domestic and housekeeping services.
The main work of domestic and housekeeping staff includes maintaining the cleanliness of the building itself and of the furnishings and equipment in it. Their role is also vital in helping to prevent and control the spread of healthcare-associated infection (HAI)
EXAMPLE ROLES, REQUIRED LEARNING AND SPECIALIST QUALIFICATIONS
EXAMPLE ROLES
Director of Facilities
Head of Facilities
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Manager (multiple service/sites)
Assistant Director
General Manager
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 9
PDA in Project and Business Processes
PDA in Decision Making and Innovation
PDA in Planning and Implementing Change
EXAMPLE ROLES
Facilities SSMs (Multi-discipline/Service)
Area Lead
Head of Domestic Services
REQUIRED LEARNING
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 9
PDA in Project and Business Processes
PDA in Decision Making and Innovation
PDA in Planning and Implementing Change
EXAMPLE ROLES
Domestic Manager
Housekeeping Operations Manager
REQUIRED LEARNING
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
PDA in Internal Verification of Workplace Assessment (L&D11) at SCQF level 8
Foundation Degree Facilities Management
PDA Workplace Assessment Using Direct & Indirect Methods (LD9DI) at SCQF level 8
ECDL - Advanced at SCQF level 6
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Assistant Domestic Services Manager
Deputy Domestic Manager
Assistant SSM
Senior Supervisor
REQUIRED LEARNING
Domestic Supervisor Development Programme
TRANSFERABLE QUALIFICATIONS
HNC Facilities Management at SCQF level 7
SVQ Facilities Management at SCQF level 7
MA Hospitality (Supervision & Leadership) at SCQF level 7
University Cert. Facilities Management
MA Healthcare Support (N/C) at SCQF level 7
SVQ Healthcare Support (N/C) at SCQF level 7
MA Facilities Management at SCQF level 7
SVQ Hospitality Supervision & Leadership at SCQF level 7
PDA Workplace Assessment Using Direct & Indirect Methods (LD9DI) at SCQF level 8
ECDL - Advanced at SCQF level 6
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 7
EXAMPLE ROLES
Domestic Supervisor
Shift Leader
Team Leader
REQUIRED LEARNING
Domestic Supervisor Development Programme
TRANSFERABLE QUALIFICATIONS
SVQ Healthcare Support (Non clinical) at SCQF level 6
MA Healthcare Support (N/C) at SCQF level 6
PDA Workplace Assessment Using Direct & Indirect Methods (LD9DI) at SCQF level 8
SVQ Facilities Management at SCQF level 7
SVQ Hospitality Supervision & Leadership at SCQF level 7
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Domestic Chargehand
Housekeeper (patient related duties)
Domestic Assistant Housekeeper
Support Services Assistant
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Domestic Assistant (general cleaning)
Support Services Assistant
REQUIRED LEARNING
Domestic Workbook
SPECIALIST QUALIFICATIONS
SVQ Cleaning & Support Services at SCQF level 4
TRANSFERABLE QUALIFICATIONS
SVQ Hospitality Services at SCQF level 4
FAcilities Services PAthwAys
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Decontamination Services - A Framework to support staff development in the decontamination of reusable medical devices within local, endoscopy and central decontamination units is now available. This is based on levels 2 - 8 of the NHS Career Framework for Health and includes indicative SCQF levels and suggested mapping against the core dimensions of the NHS Knowledge & Skills Framework.
For a more detailed explanation of the work-related qualifications listed within the pathway e.g. NPA, SVQ, HNC/HND, NC and PDA please refer to The NHS Education for Scotland publication The Well Qualified Workforce.
© NHS Education for Scotland 2019
You can copy or reproduce the information in this document for use within NHSScotland and for non-commercial educational purposes. Use of this document for commercial purposes is permitted only with the written permission of NES.
NHSSCOTLAND EDUCATION PATHWAYS
ESTATES & FACILITIES PATHWAYS
Across NHSScotland, more than 10,000 people work in domestic and housekeeping services.
The main work of domestic and housekeeping staff includes maintaining the cleanliness of the building itself and of the furnishings and equipment in it. Their role is also vital in helping to prevent and control the spread of healthcare-associated infection (HAI)
NHS Education for Scotland
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T: 0131 656 3200
Across NHSScotland, more than 10,000 people work in domestic and housekeeping services.
The main work of domestic and housekeeping staff includes maintaining the cleanliness of the building itself and of the furnishings and equipment in it. Their role is also vital in helping to prevent and control the spread
of healthcare-associated infection (HAI)
EXAMPLE ROLES
Director; Head of Facilities
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Manager (multiple service/sites)
Assistant Director
General Manager
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 9
PDA in Project and Business Processes
PDA in Decision Making and Innovation
PDA in Planning and Implementing Change
EXAMPLE ROLES
Facilities SSMs (Multi-discipline/Service)
Area Lead
Head of Domestic Services
REQUIRED LEARNING
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 9
PDA in Project and Business Processes
PDA in Decision Making and Innovation
PDA in Planning and Implementing Change
EXAMPLE ROLES
Domestic Manager
Housekeeping Operations Manager
REQUIRED LEARNING
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
PDA in Internal Verification of Workplace Assessment (L&D11) at SCQF level 8
Foundation Degree Facilities Management
PDA Workplace Assessment Using Direct & Indirect Methods (LD9DI) at SCQF level 8
ECDL - Advanced at SCQF level 6
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Assistant Domestic Services Manager
Deputy Domestic Manager
Assistant SSM
Senior Supervisor
REQUIRED LEARNING
Domestic Supervisor Development Programme
TRANSFERABLE QUALIFICATIONS
HNC Facilities Management at SCQF level 7
SVQ Facilities Management at SCQF level 7
MA Hospitality (Supervision & Leadership) at SCQF level 7
University Cert. Facilities Management
MA Healthcare Support (N/C)
at SCQF level 7
SVQ Healthcare Support (N/C)
at SCQF level 7
MA Facilities Management at SCQF level 7
SVQ Hospitality Supervision
& Leadership at SCQF level 7
PDA Workplace Assessment Using Direct
& Indirect Methods (LD9DI) at SCQF level 8
ECDL - Advanced at SCQF level 6
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF level 7
EXAMPLE ROLES
Domestic Supervisor
Shift Leader
Team Leader
REQUIRED LEARNING
Domestic Supervisor Development Programme
TRANSFERABLE QUALIFICATIONS
SVQ Healthcare Support (Non clinical) at SCQF level 6
MA Healthcare Support (N/C)
at SCQF level 6
PDA Workplace Assessment Using Direct & Indirect Methods (LD9DI) at SCQF level 8
SVQ Facilities Management at SCQF level 7
SVQ Hospitality Supervision
& Leadership at SCQF level 7
HNC Facilities Management at SCQF level 7
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Domestic Chargehand
Housekeeper (patient related duties) Domestic Assistant Housekeeper
Support Services Assistant
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Domestic Assistant (general cleaning) Support Services Assistant
REQUIRED LEARNING
Domestic Workbook
SPECIALIST QUALIFICATIONS
SVQ Cleaning & Support Services
at SCQF level 4
TRANSFERABLE QUALIFICATIONS
SVQ Hospitality Services at SCQF level 4